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Defensive & Managed SOC

Incident Response & Retainer

When an incident hits, speed and expertise decide the outcome. We provide emergency incident response and IR retainers - containment, eradication, recovery and root-cause analysis - plus CERT-In-aligned incident reporting support.

NIST SP 800-61 CERT-In Directions SANS IR

Typical timeline

Ongoing

Engagement model

Co-managed or fully managed

How it runs

Onboard → monitor → respond → improve

Overview

When a cyberattack occurs, every minute counts. Without a swift, structured, and expert response, localized incidents can rapidly escalate into business-wide disasters involving data loss, regulatory fines, and reputational damage.

We provide emergency incident response and retainer services. Our elite incident handlers deploy instantly to contain active threats, isolate compromised systems, eradicate attackers, and guide secure recovery. We also provide full documentation and technical forensic evidence to support regulatory notifications, including India's strict 6-hour CERT-In reporting window.

At a glance

  • Rapid containment and eradication
  • Root-cause and impact analysis
  • CERT-In 6-hour reporting support
  • Post-incident hardening recommendations
Get a scope & quote

Coverage

What we cover

01

Emergency Triage & Containment

Instantly deploying responders to analyze telemetry, isolate networks, and stop active exfiltration.

02

Adversary Eradication

Identifying and removing attacker footholds, web shells, compromised accounts, and malware.

03

Secure System Recovery

Rebuilding critical systems from clean backups and verifying integrity before bringing them online.

04

Post-Incident Forensic Analysis

Reconstructing the attack timeline to identify the root cause and determine data exposure scope.

05

CERT-In 6-Hour Reporting Support

Assembling the regulatory notification reports and technical evidence within mandated timelines.

06

Incident Response Playbooks

Developing custom incident response playbooks for ransomware, BEC, and cloud compromise.

Outcomes

What you get

Rapid containment and eradication
Root-cause and impact analysis
CERT-In 6-hour reporting support
Post-incident hardening recommendations

Methodology

How the engagement runs

01

Triage

Scope the incident and stop the bleeding.

02

Contain

Isolate, eradicate and preserve evidence.

03

Recover

Restore safely and verify integrity.

04

Learn

Root-cause analysis and hardening plan.

4-Hour
On-Site SLA Target
6-Hour
CERT-In Ready
Ransomware
Containment Experts
Pre-Approved
Retainer Rates

Deliverables

What lands in your inbox

  • Incident response report
  • Root-cause analysis
  • Regulatory reporting support
  • Hardening roadmap

Why A5

Why teams pick us

Detections that matter

High-fidelity, ATT&CK-mapped rules tuned to cut alert fatigue - signal over noise.

Humans in the loop

Real analysts triage, hunt and respond - not just an automated dashboard.

Built for Indian regulators

Coverage aligned to SEBI CSCRF M-SOC, RBI and CERT-In reporting timelines.

Transparent by default

You see what we see - live posture, incidents and trends, every month.

FAQ

Frequently asked

Do you offer retainers?

Yes - IR retainers guarantee priority response times and pre-agreed terms so there's no delay when an incident occurs.

Can you help with CERT-In reporting?

Yes - we support the CERT-In requirement to report listed incidents within six hours.

Need incident response & retainer?

Prove both before launch.

Bring us your app, audit deadline, or security concern. We'll map the fastest path to WCAG conformance, VAPT coverage, and regulator-ready evidence.

A5 Cardinal character in a futuristic chair